Remember service businesses Xcel, trash services, the Federal Government, the State of Colorado, the City of Boulder, Boulder County ARE SERVICE BUSINESSES.
They exist to provide services with the commodities and personnel they can arrange to take care of the customer base.
The governments will never be profit making, lucky to break even, and they shouldn’t be profitable. And they shouldn’t lose money…so they have to change budgets to fit the possible revenues all the time. It’s difficult, but not impossible, for them to be flexible with all parts of the budget.
Trash services and Xcel are for-profit businesses…arranging services for communities of customers. The US auto industry ignored this and created a 40 year fiasco in production, without change of gas consumption, requiring governmental assisance in financing. Until they get the messages that customers need variation in services…like the change to improved mpg auto design, in energy production, or the flexibility in trash services…customers will be underserved…on purpose.
In Boulder, can the utility provider business fit the energy program flexibility being requested by a government?
A business policy which requires the customer to pay for a service not progressive, not flexible, not needed is bad service, and bad business.
A variation in utility service is needed for the goals of the City of Boulder. The expert providers can accommodate the customer with flexibility. It takes thinking.